1.2 By using the Platform you agree that you accept these Terms and that you will comply with them.
1.3 If you do not agree to these Terms, you must not access or use the Platform.
1.4 Please read these Terms carefully and print a copy for your future reference as we will not file a copy of these Terms and may also update them from time to time. If you have any queries then please contact us.
Who we are2.1 More Trees is a Platform owned and operated by us, Eco Credits Limited (trading as More Trees ) (‘we’, ‘us’ or ‘our’).
How can I contact you?2.3 To contact us, please contact our customer services team at firstname.lastname@example.org.
Are there any other terms which apply when I use the Platform?3.1 These Terms refer to the following additional terms and conditions, which also apply to your use of the Platform:
Are there any other terms which could apply to me?3.2 Our Terms and Conditions of Sale will apply to the sale of the services provided on the Platform to you.
Our right to make changes to the Terms4.1 We may update these Terms from time to time. We will give you reasonable notice of any major changes via a suitable announcement on the More Trees website.
When will the changes apply?4.2 The changes will apply to your use of the Platform after we have given such announcement.
What should I do if I don’t want to accept the changes?4.3 If you do not wish to accept the new terms you should not continue to use the Platform. If you continue to use the Platform after the date on which the change comes into effect, your use of the Platform indicates your agreement to be bound by the new terms.
We may update and change the Platform from time to time. We will try to give you reasonable notice of any major changes.
You must keep your account details safe6.1 To access the Platform, you must register on the Platform. By registering and accepting these Terms, you agree to be bound by these Terms including any additional terms and conditions referenced herein and/or available by www.moretrees.eco/terms.
We may disable access to your account6.5 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of these Terms.
Your use of the Platform6.7 The Platform may only be used for lawful purposes. You agree to comply with all applicable laws and regulations regarding the Platform and its use.
What can’t I do?6.10 You must not knowingly:
We are not responsible for viruses or other harmful material6.12 We will not be responsible for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Platform or to your downloading of any material posted on it, or on any website linked to it.
We may monitor your use of the Platform6.13 We may disclose such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
7.1 Whenever you post content to our Platform, you agree and confirm that:
• you own or otherwise control all of the rights to the content that you post;
• the content and material is accurate; and
• use of the content and material will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify us for all claims brought by a third party against us arising out of or in connection with a breach of this section 7.1. This means that you will be responsible for any loss or damage we suffer as a result of your breach of section 7.1.
Your rights in the content which you post to our Platform7.2 Any content uploaded to our Platform will be considered non-confidential and non-proprietary. You will retain all of your ownership rights in your content but you are required to grant us (and our sub-licensees if required) a licence to use, copy, modify and adapt your content and to distribute and make it available to third parties (see section 7.6 for more information about this).
We may disclose your identity to third parties in certain circumstances7.4 We may have to disclose your identity to a third party who claims that content posted or uploaded by you to our Platform constitutes a violation of their intellectual property rights or privacy rights.
We may remove your content7.5 We may remove any content you post on our Platform if in our opinion your post does not comply with our guidelines.
Rights you are giving us to use content uploaded by you to our Platform7.6 By uploading or posting content to our Platform, you grant us the following rights to use that content:
8.1 We will treat all your personal information as confidential and will only use it in
8.2 By using our Platform, you:
• consent to such processing and you warrant that all data provided by you is accurate; and
• authorise us to transmit information (including updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
Our intellectual property rights in the Platform and its content9.1 Other than in relation to links to third party websites, we or our licensors are the owners or the licensee of all intellectual property rights in the Platform and in the material published on it, including all brand names and trade marks. All such rights are reserved and nothing in these Terms will be interpreted as giving you ownership or rights in such intellectual property or the data contained therein.
10.1 As a convenience to you, the Platform may include links to other websites or material which
is provided by third parties, these links are provided for your information only.
Such links should not be interpreted as approval by us of those linked websites or information
you may obtain from them.
10.2 We have no control over the content of those websites or resources and we accept no responsibility for the availability, suitability or content of such websites and nor do we review or endorse them or any views expressed within them.
10.3 We will not be responsible for the privacy practices or content of such websites nor will we be responsible for any damage, loss or offence caused or alleged to be caused that may arise from your use of them.
11.1 The content on our Platform is provided for general information only.
It is not intended to amount to advice on which you should rely.
11.2 Although we make reasonable efforts to update the information on our Platform, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up to date.
11.3 If we are informed of any inaccuracies in the material on the Platform we will correct this as soon as we reasonably can.
12.1 We do not exclude or limit in any way our liability to you where it would
be unlawful to do so. This includes liability for death or personal injury
caused by our negligence or the negligence of our employees, agents or subcontractors
and any liability for fraud or fraudulent misrepresentation.
12.2 We provide you with access to the Platform free of charge and subject to section 12.1 above, we will not be responsible for any loss, injury or damage of whatever kind caused in whole or in part by:
• incompatibility of the Platform with any of your equipment, software or telecommunications links;
• technical problems including errors or interruptions of the Platform;
• unsuitability, unreliability or inaccuracy of the Platform; and
• failure of the Platform to meet your requirements.
12.3 The Platform is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Platform and any information provided by you. You must bear the risk associated with the use of the internet.
13.1 Should you make any illegal and/or unauthorised use of the Platform, and/or fail to comply with these Terms, we may take such action as we reasonably determine to be appropriate including amongst other measures temporarily or permanently removing your registration and right to use the Platform.
14.1 Our Platform is made available free of charge.
14.2 We may suspend or withdraw all or any part of our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
14.3 We may disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of these Terms.
Only you and us are entitled to enforce these Terms. No other person will be entitled to enforce any provision of these Terms.
If any part of the Terms is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
Any delay or failure by us in exercising, or any waiver by us of, our rights under or in connection with these Terms will not limit or restrict the future exercise or enforceability of those rights.
These Terms shall be governed by and construed in accordance with the
laws of England and Wales and any disputes will be decided only by the
English courts except that if you are acting as a consumer and are a
resident of Northern Ireland you may also bring proceedings in
Northern Ireland and if you are a consumer and a resident in Scotland
you may also bring proceedings in Scotland.
Why these Terms are important1.1 These terms and conditions (‘Terms of Sale’) set out the terms and conditions which apply to our, Eco Credits Limited (‘us’, ‘we’ and ‘our’), sale of services (together, the ‘services’) to you via our website www.moretrees.eco and https://platform.moretrees.eco (‘Platform’).
Important parts of these Terms of Sale1.4 We would especially like to draw your attention to the following sections:
Let us know if you have any questions about these Terms of Sale1.5 If you have any queries regarding these Terms of Sale then please contact our customer services team by emailing email@example.com.
Who we are2.1 We are, Eco Credits Limited (trading as More Trees)
How to contact us2.3 To contact us, please contact our customer services team by emailing firstname.lastname@example.org
How can I contact you if I have a complaint?2.5 We try our best to ensure that your experience as a customer of ours is a positive one and want to hear from you if you have any cause for complaint.
3.1 These Terms of Sale refer to the following additional terms and conditions,
which also apply to your purchase of the services:
Confirmation of your status4.1 By placing an order with us, you are confirming that:
Do I need to notify you of any changes to my personal information and confirmation?4.2 You must notify us immediately of any changes to your personal information by e-mailing email@example.com
5.1 We will treat all your personal information as confidential and
By using our Platform, you consent to such processing and you warrant that
all data provided by you is accurate.
5.2 When you use the Platform, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner’s office.
5.3 You authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.
How we validate your payment6.1 To ensure that your credit, debit or charge card is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against appropriate third party databases.
7.1 We have the right to make minor changes to the services without notifying you in order to:
• conform with any legal or regulatory requirements; or
• implement minor technical adjustments and improvements. These changes will not affect your use of the services.
7.2 We may also make reasonable changes to the services or these Terms of Sale but if we do so we will notify you and you will have the right to contact us to end the contract before the changes take effect and receive a refund for any services paid for but not performed.
How to place an order with us8.1 Our Platform will guide you through the ordering process.
How we accept your order8.3 Our acceptance of your order will take place when we email you confirming our acceptance (‘Order Confirmation’), at which point a contract between you and us will come into existence.
What will the contract cover?8.5 The contract will relate only to those services confirmed in the Order Confirmation.
Can I make changes to orders accepted by you?8.6 Before submitting your order to us, you will be given the opportunity to review and change it. Please make sure you have checked your order carefully before submitting your order as once submitted you will not be able to make changes to it.
Delivery times9.1 The services shall be performed or made available within the timeframe specified on the Platform or as communicated when submitting your order.
Prices and other charges10.1 All prices shown on the Platform are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you an Order Confirmation).
When and how you pay10.2 Payment can be made by any major credit or debit card Payment will be debited and cleared from your account on the dispatch of your goods or provision of the service to you. For the avoidance of doubt, you are able to make payment via bank transfer, for the purchase of credits on the Platform.
Credits10.6 Any purchased credits on the Platform that have not been used to plant trees by you within 12 months of purchase, will automatically be used to plant trees at the sites chosen by us.
Discount codes10.7 We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.
11.1 Subject to sections 11.2 to 11.10 (inclusive) below, you may earn ‘credit’ for
use on our Platform by referring a new customer to us through our referral
scheme by sharing the referral link and/or referral code we provide to you (the “Referral Scheme”).
Eligibility11.2 You are only eligible to participate as a ‘referrer’ in this Referral Scheme if you have previously placed an order on our Platform.
What counts as a new customer?11.3 A new customer is a natural person who has not previously placed an order with us (a “Referee”).
How does the referral scheme work?11.5 If the Referee has clicked through your referral link the discount code will automatically be applied at checkout. If the Referee is using a referral code, the Referee must enter this code at checkout.
Are there any restrictions which apply?11.6 The Referee must place an order with a value of at least the minimum value as stated on our Platform from time to time.
We may withdraw your credit11.10 We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at any time if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading or contrary to these Terms of Sale.
12.1 You can always end your contract with us. Your rights when you end the contract will
depend on whether the services have been performed and when you decide to end the contract:
• If you want to end the contract because of something we have done or have told you we are going to do, see section 12.2 below;
• in all other cases (if we are not at fault and there is no right to change your mind), see section 12.3 below.
Ending the contract because of something we have done or are going to do12.2 Subject to sections 10.5 and 10.6, if you are ending a contract for a reason set out below, the contract will end immediately and we will refund you in full for any credits which have not been used to fund the planting of trees and you may also be entitled to compensation. The reasons are:
How long have I got to change my mind?13.1 If you are purchasing the services as a consumer (i.e. for private use as opposed to business use), you have a 14 day right to cancel the contract between us and you for any reason (this is often called the ‘cooling off period’).
How to let us know if you change your mind13.3 Please use our model cancellation form by contacting firstname.lastname@example.org.
There are circumstances where you may lose your right to cancel13.4 Please note that you may lose your legal right to cancel if we have completed tree planting funded by you.
Refunds13.5 Refunds under this section 13 will be issued to you within 14 days from, if we have not yet provided any Order Confirmation or have not issued credit to you, the day on which you inform us that you wish to cancel the contract.
We may end the contract if you break it
14.1 We may end the contract for a service at any time by writing to you if:
• you do not make any payment to us when it is due and you still do not make payment within 21 days of us reminding you that payment is due; or
• you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services.
You must compensate us if you break the contract14.2 If we end the contract in the situations set out in section 14.1 we will refund any money you have paid in advance for services we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
We may withdraw the service14.3 We may write to you to let you know that we are going to stop performing the services. We will let you know at least 28 days in advance of our stopping the supply of the services and will refund any sums you have paid in advance for services which will not be provided.
15.1 We do not exclude or limit in any way our liability to you
where it would be unlawful to do so. This includes death or
personal injury caused by our negligence (including that of our
employees or sub-contractors) or for fraud or fraudulent misrepresentation.
We are not responsible for loss which is not foreseeable15.2 If we fail to comply with these Terms of Sale, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure. Loss or damage is foreseeable if it is an obvious consequence of our breach or negligence or if it is contemplated by you and us when the contract is created.
Your rights as a consumer15.4 Please note that nothing in these Terms of Sale seeks to exclude or limit any of your rights as a consumer. More information can be obtained from your local Citizens’ Advice Bureau or Trading Standards Office.
16.1 We are not responsible for any failure or delay in performing
our obligations where that failure or delay results from any event that
is outside of our control. Such events include, but are not limited to:
power failure, internet service provider failure, industrial action,
civil unrest, fire, flood, storms, earthquakes, subsidence, acts of
terrorism or war, governmental action, pandemic, other natural disaster,
or any other event that is beyond our control.
16.2 If we are delayed or fail to perform our obligations as a result of an event outside of our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. If there is a risk of substantial delay then you may contact us to end the contract and receive a refund for any goods you have paid for but have not received.
We may transfer our rights and obligations under these Terms of Sale
to another organisation. We will always tell you in writing if this
happens and we will ensure that the transfer will not affect your
rights under these Terms of Sale.
You may only transfer your obligations and rights
under these Terms of Sale if we agree in writing.
Only you and us are entitled to enforce these Terms of Sale.
Nothing in these Terms of Sale shall give, directly or indirectly,
any third party any enforceable benefit or any right of action
against us and such third parties shall not be entitled to enforce
any term of these Terms of Sale against us.
If any part of the Terms of Sale shall be deemed unlawful,
void or for any reason unenforceable, then that provision
shall be deemed severable from these Terms of Sale and shall
not affect the validity and enforceability of any remaining
provisions of the Terms of Sale.
Any delay or failure by us in exercising, or any waiver by us of,
our rights under or in connection with these Terms of Sale will
not limit or restrict the future exercise or enforceability of those rights.
These Terms of Sale shall be governed by and construed in accordance
with the laws of England and Wales and any disputes will be decided
only by the English courts, except that if you are a resident of
Northern Ireland you may also bring proceedings in Northern Ireland,
and if you are resident of Scotland, you may also bring proceedings in Scotland.